Returns and Refunds
M A N I F E S T O offers a 100% satisfaction guarantee. If you are not happy with your purchase, please contact me within 14 days and we will process a full refund. Every precaution is taken when packing and sending your order, however sometimes accidents in the post can happen. If your order has arrived damaged or broken, please get in touch for either a full refund or exchange on your product.
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Shipping
Orders for the UK mainland are sent via DPD with an estimated 2-3 days delivery. International Orders are sent through DPD, with an estimated arrival within 5-7 days. Care is taken to find the most cost-effective and reliable courier, though due to the fragility and weight of ceramic objects, International shipping can be expensive for packages over 2kg in weight. International orders will be accompanied by a tracking number which will be sent to you via email. Shipping costs are calculated by weight at checkout and if there are any issues, please do get in touch via email at manifesto.ceramics@gmail.com.
Customs and Import Duties
Please note that all orders are shipped from the UK with Delivery Duty Unpaid and international orders may have customs or import duties applied before you can collect your parcel. At this time I am unable to cover the costs of any customs or import duties on orders.